Pendo has named Zain Lakhani as its first chief AI officer, effective immediately. In the newly created role, Lakhani will lead the company's AI engineering function as it expands its portfolio of agentic products.
The appointment underscores Pendo's strategic pivot toward artificial intelligence capabilities within its product intelligence platform. The exact scope of Lakhani's previous experience is not detailed in the announcement, though the company has positioned the hire as central to its product development roadmap.
