Richard W. Lavey

Richard "Dick" W. Lavey, chief operating officer and president of Hanover Agency Markets, was appointed CEO-Elect by The Hanover Insurance Group's board on July 15, 2026, and will assume the role when current CEO John C. Roche retires December 31, 2026. Lavey, 59, joined The Hanover in 2004 and held a series of executive leadership positions over his 22-year tenure.

Lavey is a Phi Beta Kappa graduate of The College of the Holy Cross and earned his Master of Business Administration degree from Harvard Business School. He brings more than 35 years of experience in the insurance and technology industries.

Currently, Lavey serves as chief operating officer where he directs the strategic transformation of the company's operating model, augmenting the partnership between its business and technology functions. In his role as president of Hanover Agency Markets, Lavey leads the growth and performance of core commercial and personal lines, which combined represent 75% of The Hanover's $7 billion consolidated gross premiums written.

Earlier in his tenure, Lavey served as chief marketing officer, chief growth innovation officer, president of personal lines and president of the organization's northeast region, among other key positions.

Career History

• Chief Operating Officer, The Hanover Insurance Group (2025-present)
• President, Hanover Agency Markets, The Hanover Insurance Group (2017-2025)
• Chief Growth Innovation Officer, The Hanover Insurance Group (February 2017-November 2017)
• President of Personal Lines, The Hanover Insurance Group (2014-2017)
• Vice President of Strategic Initiatives, The Hartford Financial Services Group
• Experience with software companies ChannelPoint and Bowstreet
• Began career at The Travelers Insurance Company

What Lavey could bring to CEO at The Hanover Insurance Group: Board Chair Egan noted Lavey's "insight, strategic vision and passion" based on his track record repositioning personal and core commercial lines for growth and profitability, as well as his critical leadership in driving technology advancements—capabilities directly aligned with his mandate to accelerate growth and deliver stakeholder value during a transformative period for the property and casualty insurance industry.