Jonathan Usher

Jonathan Usher was appointed Managing Director for Australia and New Zealand at Granicus in July 2026, reinforcing the company's commitment to regional expansion and growth. He brings more than 25 years of experience leading and scaling technology businesses across Australia and New Zealand, with expertise spanning SaaS, cloud, cybersecurity and digital public services, coupled with a strong track record of building scalable, customer-focused organisations and driving sustainable growth.

Usher spent eight years in Managing Director and CEO-level roles at Datacom Group, leading successful technology businesses which span New Zealand and Australia, including large Software-as-a-Service (SaaS), cloud, enterprise software, and data centre businesses. He led industry-focused teams and businesses serving government, payroll/HRIS, education, health care, telecommunications, media and entertainment sectors. Additionally, he brings 16 years of experience in worldwide technology product management, industry and consumer marketing, business strategy and business development from his work at Microsoft's global headquarters in the USA.

Career History

• Chief Product and Marketing Officer, RedShield (cybersecurity/web application defence)
• Managing Director/CEO-level roles, Datacom Group (eight years leading SaaS, cloud, and enterprise software businesses)
• 16 years at Microsoft (product management, marketing, and business strategy at global headquarters)
• Management consulting at FocalPoint Consulting Limited

Usher is known for working closely with business leaders and teams to ensure clear purpose and vision, well-defined strategies, and alignment on goals while ensuring businesses have the resources and capabilities to achieve objectives. He has led the commercialisation of software products and developed international third-party technology product ecosystems and partnerships, and has considerable experience working with and on Boards of Directors.

Usher holds a Bachelor of Engineering (Honours, 1st class) in Electrical and Electronic Engineering from the University of Canterbury.

What Jonathan Usher could bring to Managing Director at Granicus: With his deep background building and scaling SaaS and cloud businesses across the ANZ region, coupled with direct government sector experience and expertise in digital public services, Usher is well-positioned to accelerate Granicus' regional growth. His track record at Datacom leading businesses spanning government, education, and enterprise sectors directly aligns with Granicus' mission of delivering digital experience solutions to public sector organizations. His tenure at Microsoft provides additional strategic technology positioning capabilities, while his consulting background and board experience suggest he can strengthen stakeholder relationships and drive organizational alignment across the expanding ANZ operation.