Richard Shaffer serves as Regional President of the East Region at First Horizon Bank, where he is directly responsible for developing strategies and tactics that drive revenue growth, client acquisition, retention and satisfaction. He leads a team of over 390 commercial, private client and retail professionals, serving a region spanning from North Georgia to Bristol, Va., which includes 63 banking centers. Over his career, Richard has been committed to a client-focused sales model that emphasizes solutions and customer insight while also employing analytics, coaching and exceptional service.
Richard earned a BA in finance from the University of Tennessee at Chattanooga and completed the Stonier Graduate School of Banking. He joined First Horizon in 1995 and has 30+ years of commercial banking experience. In his new position, Shaffer noted the opportunity to focus on the fast-growing markets along the East Tennessee corridor, and stated he is looking forward to reconnecting with his hometown of Chattanooga after traveling for much of his career.
Career History
- East Regional President, First Horizon Bank (current)
- Led markets in North Carolina and Virginia
- Led Commercial, Business Banking, Treasury and International lines of business for First Horizon
- 30+ years in commercial banking
What Richard Shaffer could bring to his East Regional President role at First Horizon Bank: Based on his three-decade track record in commercial banking and proven expertise across commercial, business banking, treasury, and international operations, Shaffer brings deep market knowledge of the Southeast region and a demonstrated ability to build client-focused teams. His emphasis on analytics, strategic relationship-building, and community engagement positions him to drive sustained growth and innovation across First Horizon's expanding East Tennessee corridor operations.
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