Jennifer Piepszak

Jennifer Piepszak serves as Chief Operating Officer of JPMorgan Chase and is a member of the firm's Operating Committee. She was appointed to this role in January 2025, replacing longtime executive Daniel Pinto. Piepszak has been with JPMorganChase for more than 30 years, representing a rare example of long-tenure leadership advancement at one of the world's largest financial institutions.

Most recently, she served as Co-CEO of the Commercial & Investment Bank (CIB), which has over 90,000 employees in more than 60 countries, where she was jointly responsible for the CIB's Global Banking, Markets, Securities Services and Payments businesses. From 2021 to 2024, she was Co-CEO of Consumer & Community Banking (CCB), a business that caters to approximately 82 million consumers and 6 million small businesses. Prior to that, Piepszak served as Chief Financial Officer of the firm from 2019 to 2021. Before becoming CFO, she spent eight years in CCB as CEO of Card Services, CEO of Business Banking, and CFO for Mortgage Banking, following 17 years in finance and controller roles within the CIB.

Career history

• Chief Operating Officer, JPMorgan Chase (January 2025–present)
• Co-CEO, Commercial & Investment Bank, JPMorgan Chase (January 2024–January 2025)
• Co-CEO, Consumer & Community Banking, JPMorgan Chase (May 2021–January 2024)
• Chief Financial Officer, JPMorgan Chase (May 2019–May 2021)
• CEO, Card Services, JPMorgan Chase (2017–April 2019)

Piepszak holds a Bachelor of Science degree from Fairfield University, graduating in 1992. She and her husband have three children and live in New Jersey. Under her leadership tenures, CCB achieved net income of $21.2 billion on revenue of $70.1 billion, with ROE of 38%.

Industry recognition reflects her prominence in banking leadership. In 2024, she was ranked number 31 on Forbes' annual list of the World's 100 Most Powerful Women and number 3 on the list of Most Powerful Women in Banking by American Banker. Barron's named Piepszak one of the 100 Most Influential Women in U.S. Finance.

What Jennifer Piepszak could bring to the COO role at JPMorgan Chase: Piepszak brings three decades of operational and financial expertise across JPMorgan's most complex divisions. Her track record includes delivering significant revenue and profitability milestones, most notably achieving a 38% ROE in Consumer & Community Banking during 2023. Her elevation suggests the Board values her demonstrated ability to manage large-scale operations, technology integration, and cross-functional leadership in both retail and institutional banking contexts.