Sondra Monroe

Professional Background

Sondra Monroe brings 28 years of specialized experience spanning class action administration, Qualified Settlement Funds, fiduciary services, and corporate trust, with a proven track record in building and scaling client partnerships at a national scale. She is known for a high-touch, advisory-oriented approach to client relationships, and rather than relying on transactional interactions, she works closely with clients to understand the unique requirements of each case and to build customized solutions.

Her career has been defined by identifying market opportunities, scaling operations from startup to national scope, and fostering long-term strategic partnerships. In her new role at CPT Group, Sondra will focus on client acquisition and relationship expansion, deepening partnerships with law firms, managing agents, and court-appointed parties.

Career History

• Vice President of Business Development, CPT Group, Inc. (2026–present)
• Senior Account Manager, JND Legal Administration (2016+)
• Director of Class Action Services, Kurtzman Carson Consultants LLC (KCC)
• National Sales Consultant, Wachovia and Fifth Third (product development and strategic marketing of claims administration and escrow services)

Industry Recognition

Monroe was recognized by CPT Group leadership for her extensive experience in legal and financial services and her instinct for listening carefully, building trust, and delivering thoughtful solutions. Her expertise spans securities and consumer finance, and labor and employment matters.

What Sondra Monroe Could Bring to CPT Group

Monroe's three-decade track record of building relationships with law firms and financial institutions, combined with her deep expertise in complex settlement administration across multiple practice areas, positions her to accelerate CPT Group's client expansion strategy. Her experience scaling operations and identifying market opportunities in the competitive settlement administration space aligns directly with CPT Group's growth objectives in litigation services, while her proven ability to deliver customized solutions should strengthen the company's competitive positioning in an increasingly demanding market.

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